I never had a problem with checking at BOA and I had an account with them for over 30 years. Long before their name was Bank of America. I am not surprised that some people have problems with them or any other financial institution. They all seem to be playing the “got cha” game and anyone with an account needs to be aware and on top of things all the time. It’s much easier to do that now with online banking where you can check frequently.
The only problem I had with BOA besides their pitiful slow customer service when calling them was a savings account I once had with them. I closed it and thought everything was fine. I had signed up for their keep the change program. Several weeks later I get a statement in the mail that I had 27 cents deposited in my account but I also had a bill for a monthly service fee because I was supposed to keep a certain balance in order for the account to be free. So my 27 cent was dedudted form the service fee.
I called them and explained I had closed this savings account. I was told the account had been reopened so they could put my 27 cents in it ! I told them I gave nobody permission to reopen an account with my name on it. After speaking with three different reps I finally got one to say they would close the account and send me a check for 27 cents which they did. That’s what they should have done in the first place since the account was closed. I haven’t heard from them in mo0nths so I hope the account is closed for good this time and nobody at BOA is going to reopen it. I don’t want to make another phone and waste more of my time.
I don’t know about changing a checking account every six months. Find someplace you like and keep on track of what is going on. If you can get into a credit union or are eligible to bank at USAA you will have the best chance of banking with someone you like and will stay with.
I wonder if this might work. It might not work, but it may make you feel better. Every time
you pay a bill, include a note that says something like “I am dismayed, alarmed and disappointed that your company charges such usurious rates. I have been paying off my debt and it never seems to go down as you continue to charge increasingly growing usurious interest rates. Your policies should be investigated for criminality.”
How about if you put something like that, and make sure you include the words, “you charge usurious rates” several times in your letter, every time you pay a bill?
I did that to a creditor to whom I paid for 2 years in a row and the balance would not go down. They lowered the rate by 8% and I was able to pay it off. I never had to call them. It might not work, but it may make you feel better.